FAQs - Frequently Asked Questions

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

Please allow 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days excluding holidays.

Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at

go@kitchenoutletstorehome.com

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at

go@kitchenoutletstorehome.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-10 business days. Longer times if shipped from other than the US.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to

go@kitchenoutletstorehome.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

What are FAQs?

FAQs, or Frequently Asked Questions, are a collection of common inquiries that people often have about a specific topic. They serve as a helpful resource for users, as they address concerns and provide clarity. Many websites include FAQs to improve user experience. Because users can find quick answers, they spend less time searching for information. This not only enhances satisfaction but also helps reduce the volume of repeated inquiries.

Why Use FAQs?

Using FAQs can significantly benefit both businesses and users. For businesses, it saves time by providing pre-emptive answers to potential customer concerns. Users appreciate having their questions answered quickly and efficiently. However, not all FAQs are created equal; they must be relevant and regularly updated to reflect current information. By doing so, businesses can foster trust and engagement with their audience.

How to Create Effective FAQs?

To create effective FAQs, first, identify common questions your audience may have. Then structure the information clearly, using straightforward language. It's essential to categorize questions for easy navigation, as this helps users find answers faster. Additionally, consider updating your FAQs regularly, so the content remains fresh and relevant. By focusing on these aspects, you can develop a useful resource that enhances user experience and encourages frequent visits.